I aim to dispatch your yarn asap although there may be some delays over the main holiday periods. Once your yarn is paid for, your skeins cannot be purchased by anyone else. There is usually a little delay in the website updating itself, but the site doesn't allow anyone to purchase your skeins. I usually send an e-mail to let you know when your skeins have been posted out to you.
POSTAGE & PACKING is a flat rate cost of £3.50 for all UK customers up to the value of £74.
Postage costs @ £ 3.50 are for the UK only.
APOLOGIES, BUT FOR THE MOMENT, I AM NOT POSTING THE YARNS OVERSEAS. POSTAGE IS TO THE UK ONLY.
SEVERAL CONSIGNMENTS OF YARN HAVE NOT ARRIVED AT THEIR DESTINATIONS AND OF COURSE THERE IS AN ULTIMATE COST WHICH HAS TO BE BORNE BY ROYD MOOR YARNS.
I DISLIKE DISAPPOINTING MY WONDERFUL CUSTOMERS WHEN YARNS ARE EITHER DELAYED OR DON'T ARRIVE AT ALL.
PLUS THE TIME AND PAPERWORK INVOLVED IN TRYING TO CHASE UP THE YARNS ONCE THEY HAVE LEFT THE UK.
SO IT IS WITH GREAT REGRET THAT FOR THE MOMENT THE YARNS, PARTICULARLY THE CASHMERES, ARE NOT BEING POSTED TO THE EU OR USA.
ONCE I'M ABLE TO CHANGE THIS, I'LL PUT A MESSAGE ON THIS PAGE.
AND THANK YOU SO MUCH FOR YOUR UNDERSTANDING.